STOCKPORT COUNTY FC

CASE STUDY:
OPTIMISING MEDICAL DEPARTMENT SYSTEMS

the outcome

• A structured, budget-conscious plan with full stakeholder transparency
•  Leadership gained real-time visibility into department operations
•  The medical team gained clarity on roles, priorities, and next steps

"John provided the tools to systematically review current practice whilst also identifying areas for service optimisation.
We were left with a clear, structured plan that accommodated budget considerations and aligned with club-wide strategies."

— Josh Thompson, First Team Head Physiotherapist, Stockport County FC

THE CHALLENGE

On-field success had outpaced support services. The Medical Department had strong principles and clear ambitions, but no structured framework to review practices, identify inefficiencies, or plan for the future — leaving a talented team spread too thin, reacting to daily demands rather than building for the long term.

Together, we identified the gap between their
philosophy and their process.

WHAT WE DID

We didn't impose a pre-packaged solution — we co-created the path forward, working alongside the medical team to:

•  Align every initiative with club-wide strategic goals
•  Design a roadmap aligned with the club's budget cycle
•  Prioritise interventions by impact vs. cost
•  Build a flexible plan that adapted to the team's calendar

Beyond the Immediate Deliverables

We embedded a new operating rhythm:

KEY TAKEAWAY

Co-create the plan. Align the structure.
Deliver the results.

TRUSTED BY

Organisations that trust us to deliver

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